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Use this page to contact the independent Kimi-AI.free editorial team. We can help with content corrections, broken links, copyright concerns, advertising enquiries and security issues involving this website. We cannot access or change an official Kimi account, subscription, API balance or conversation.

Do not send passwords, one-time verification codes, API keys, authorization headers, session cookies, full payment details, private Kimi conversations or confidential files.

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ReasonBest contactInclude
Editorial correction[email protected]Page URL, incorrect sentence, supporting source and proposed correction
Broken link or technical display issue[email protected]Page URL, device, browser and screenshot
Copyright or trademark concern[email protected]Work identified, location, rights basis and contact details
Privacy request about this website[email protected]Your request, relevant email and information needed to locate the record
Security vulnerability affecting this website[email protected]Affected URL, reproduction steps, impact and safe evidence
Advertising or partnership enquiry[email protected]Company, proposal, disclosure requirements and destination URL

You may also use the contact form below. Suggested fields: name, email, subject, message, relevant page URL and an optional attachment that has been checked for sensitive information.[CONTACT_FORM_SHORTCODE]

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Contact Moonshot AI or Kimi directly when your request involves an official account, app, membership, payment, API key, Kimi Code quota, suspension, deletion or product bug.

IssueOfficial route
General product, technical or non-billing account issueUse the official Kimi Support page or in-product feedback
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Kimi Code supportUse Kimi Code in-product feedback and the current official documentation

The current global Help Center has listed [email protected] for general support, [email protected] for membership support and [email protected] for API service questions. Regional Help Center pages can display different addresses, so verify the live official contact page before sending sensitive or time-critical information.

Our detailed independent guide is available at How to Contact Kimi Support.

Expected Response and Records

We aim to acknowledge legitimate editorial, privacy and security messages within a reasonable period. Response time depends on the request, evidence and whether identity or rights ownership must be verified. Submitting a message does not guarantee publication, removal, a commercial relationship or a particular resolution.

Information sent to our contact addresses or form is handled under our Privacy Policy. Security researchers should also read our Security page before testing or reporting a vulnerability.